Dealing With a Debt Collection Agency

debt collection agency

A debt collection agency is a private company that purchases delinquent debt for pennies on the dollar and tries to collect it from borrowers. Creditors typically send their overdue debts to collections after making several attempts to get payment from borrowers themselves. Dealing with a debt collection agency can be a stressful experience, but learning your rights and devising a strategy can minimize damage to your credit.Learn more

When you first hear from a debt collector, they will usually contact you in writing or by phone. They will tell you the amount of money that you owe, plus any fees and interest charges that have accrued. They will also provide you with proof that you owe the debt.

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You have the right to dispute the debt, and you can request that the debt collection agency stops contacting you while they investigate your claim. They must stop attempting to collect on the debt until they receive verification from you that the debt is legitimate, such as a copy of the original invoice.

Debt collection agencies are not allowed to disclose your personal information to others without your permission, and they are required to stop contacting you once you have sent them a letter that requests that they only communicate with you through certain methods (such as by mail or by phone). If a debt collector breaks these rules, you can file a complaint with the Consumer Financial Protection Bureau or with your state attorney general’s office.

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